Specimen delivery and chain of custody

Specimen integrity depends on correct labeling, packaging, documentation, and timely handoff. We follow lab and kit instructions, and can support chain-of-custody protocols when a client's requirements call for it. We provide visibility through the portal when available.

What we document

  • Identity verification and label matching
  • Packaging aligned to requirements
  • Chain-of-custody documentation, set up per your protocol and training requirements
  • Labeling and packaging aligned to lab requirements
  • Portal updates through handoff, including timestamps and photos when available

After the handoff to the carrier or lab, tracking and processing follow your carrier's and lab's workflows.